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If you intend to use real money for online casino games, it is important to select safe and reliable ones. Many users are unsure of the security and fairness of online gambling. How can you tell which live casino will safeguard your privacy or if they will actually pay out?
How to Know If The Online Casino is Trustworthy?
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First things first, we test out every online casinos before we ever recommend it. After a comprehensive review of a number of popular online casinos, here are some features and factors to watch out for.
Security Measures are Implemented
If you’re unsure whether a website is secure or not, always look for a padlock icon. The padlock is evidence that an online casino protects your data using SSL encryption.
To protect your banking details, trustworthy online casinos must have Secure Sockets Layer (SSL)-compliant, encrypted websites. SSL has several levels, hence we use this factor to determine how thoroughly the site protects your information.
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Safe online gambling platforms also allow you to generate special login information for your account. The usual login requirements are an email address and password. However, some casinos even let you set up a security question or utilize two-factor authentication for added security.
Valid Online Casino License
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For any Malaysian online casinos, a license is the primary indicator of legitimacy. The casino’s owners are required to do business ethically by the organization that issues the licenses. Thus, if there are any conflicts that the casino management staff cannot resolve can be referred to the appropriate authority.
You can look out for any of these organizations:
- Curacao has the fewest criteria and the most affordable rates.
- Gibraltar has strict oversight of the company’s financial health, the theoretical return to player percent metrics, and responsible gambling practices.
- Malta requests that eCOGRA auditors check the games.
- The strictest regulatory body that issues licenses for internet casinos, sportsbooks, lotteries, etc. is the UK Gambling Commission.
Consider canceling your account if there is no license information available anywhere on the website. That might definitely be a con.
Different Payment Gateways and Fast Payouts
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Major payment options, including credit and debit cards, bank transfers, and e-wallets, are used by trusted online casino websites.
A casino may not be as reliable if it has excessive payout times or lengthy waiting periods before money can be withdrawn (which can take three months or longer).
What you can do is to spend a little money to see how quickly you can cash out your winnings before you deposit hundreds of ringgits at a casino. Your payments will be processed quickly and easily at secure online casinos. However, untrustworthy online casinos will take a longer period to manage your money, sometimes over a period of weeks or months.
Test the Customer Service
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Contacting a casino is another easy approach to verify that it is secure. Any legitimate online casino by default has a contact method, such as an email address, phone number, or social media account. Even a chatbot is present in the best casinos. There’s a possibility you’re visiting a reputable casino if you get rapid and useful feedback. Forget about that gambling site if no one responded or if you got unhelpful input.
The Best 9 Trusted Online Casino Malaysia
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What is Winbox Malaysia?
Established in 2009, Winbox now operates on a global scale with more than a thousand casino games in total, the majority of which may be accessed through their user-friendly mobile app. The first online gambling app in Malaysia was created by Winbox and you can download it on iOS and Android smartphone.
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Winbox is accessible to gamers in a number of nations, including Malaysia, thanks to a licence from PAGCOR, the Philippine Amusement and Gaming Corporation. The popular online betting platform is proud to have Asia Gaming and BG Live Casino as their live casino partners in business.
In terms of safety, fret not as Winbox takes pride in offering an entertaining and secure online gambling environment, and you are free to view their data protection policy anytime. They use Secure Socket Layer (SSL) encryption technology and firewalls to protect your critical information from hackers, making all accepted payment methods fully safe.
Payment Methods at Winbox
For Malaysians, rejoice! This is because with Winbox, you can deposit and withdraw money with Malaysian bank accounts such as MayBank, Public Bank, CIMB Bank, AmBank, AFFiN Bank, RHB Bank, Alliance Bank, and Hong Leong. The only constraint is that the online casino does not accept payments in e-wallets and cryptocurrencies.
Customer Support at Winbox
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Players in Malaysia can get helpful support from Winbox Casino’s live chat. Here, agents are available around-the-clock to respond to inquiries and offer technical support. Additionally, support is also offered via email and WhatsApp, with different response times. Emails should be directed to firstname.lastname@example.org, or may also fill out an internal form. If you have any more questions, the Winbox Casino Malaysia website has an extensive FAQ section with more helpful information.
Strengths and Weaknesses of Winbox
- A wide range of online casino games such as slots and Blackjack games
- User-friendly website
- Mobile-friendly app for iOS and Android
- 24/7 customer service
- Offers VIP programs and attractive bonuses
- Low amount of withdrawal amount
- Slow pay-outs
- Some offer are only available for Asian countries
- Less banking options
- No Welcome Bonus
What is A9play?
A9play is one of the best online casino Malaysia. You can play a wide range of casino games, such as online slot games, sports casino games, multiplayer games, 4D casino lotteries, and table games. On both iOS and Android smartphones, the A9Play App has a launcher integrated into it.
The trusted online casino Malaysia is proud to have Asia Gaming and Pragmatic Play as their live casino partners in business where they are licensed and regulated under the Gambling Commission in Great Britain and also by the Malta Gaming Authority.
Payment Methods at A9play
Your A9Play app account can be simply funded using any online banking provider available in Malaysia such as Maybank, CIMB, HSBC, UOB, OCBC Bank and more. You must deposit a minimum of RM20 and withdraw a minimum of RM50 to fund your account.
Customer Service at A9play
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The online gambling platform’s operating system is indeed practical, reliable, and has a 24-hour uptime guarantee. Alternatively, players can reach out to them at email@example.com. However, the response time is a tad bit slower than other platforms, so be prepared to wait for their reply.
Strengths and Weakness of A9play
- Mobile-friendly app for iOS and Android
- 24/7 customer service
- Offers Welcome Bonus
- No e-wallet or crypto payment options
- Slow customer support response
- Need more ranges of online gambling games
- Need to improve FAQ section on Withdrawal and Deposit information
What is ATM88?
ATM88 is one of the best online betting platform that has an online casino in Malaysia as well as a 4D betting platform that allow players to buy lottery numbers and win big prizes. Some of the 4D platforms featured on ATM88 are Fortune Star, Magnum, Da Ma Cai 1+3D, Sports Toto, Sabah 88, Sandakan and Special Cashsweep. In the online casino platform, players can find a variety of games such as slots, live casino, sportsbook, 4D and eSports.
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You can expect lucrative promotions and bonus up to 100 percent Welcome Bonuses, 150 percent first deposit bonus and more.
Payment Methods at ATM88
You may easily fund your ATM88 account with any online banking. To fund your account, you must make a minimum deposit of RM20 and a minimum withdrawal of RM50.
Customer Service at ATM88
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ATM88’s live chat feature can be used by players in Malaysia to get helpful assistance whenever needed. Here, agents are on hand 24 hours a day to answer your questions and provide technical assistance.
However, we are quite disappointed about the response time. Also, there is no telephone support available and no FAQ section to aid players to understand more about how they run their online casino.
Strengths and Weakness of ATM88
- Large variety of 4D betting
- Lucrative Welcome bonus
- Easy account registration
- No e-wallet or crypto payment options
- Slow customer service response
- The website is not web optimized
What is CMD368?
The online casino is founded by an international bookmaker company that specializes in both offline and online live betting for a variety of sports and games at any event, including significant international events.
The online casino complies with all regulations set forth by the Philippines’ Cagayan Economic Zone Authority (CEZA). During the 2018–19 season, CMD368 served as the official DBR (Digital Board Replacement) partner for the Spanish Football League. Despite being marketed as the best sportsbook company, it lives up to expectations by offering a complete online casino experience. Sports betting, casino, gaming (slots), fishing, lottery, and poker are all available on CMD368’s menu.
Payment Methods at CMD368
CMD368 provides payment services such as local bank transfers and payment gateways such as Ezzie Pay and Pay Trust 88. With a minimum deposit of just RM30, bank transfers allow deposits of up to RM20,000. However, there are no e-wallet, credit card, and crypto payment options available.
Customer Service at CMD 368
Customer Service at CMD368For assistance, CMD368 has around 200 highly qualified employees. You can use internet-based support systems for faster response and better experience such as email, live chat, phone, WeChat and even check out their elaborate FAQ section.
Strengths and Weakness of CMD368
- Extensive sportsbetting options
- Lucrative Welcome Bonus up to 150%
- Convenient and fast customer assistance
- Support iOS and Android apps
- Simple and easy navigation on the website
- No e-wallet, credit card, or crypto payment options
- Less variety of online slot games
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What is BK8?
BK8Asia is the best trusted online casino in Malaysia. The best game software providers, including Play’ n Go, Pragmatic Play, Asia Gaming, AllBet Gaming, and Gameplay Interactive, to name a few, provide a selection of casino games on their online casino platform.
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The trending online casino Malaysia is based in Malta and has a number of international gambling licenses, including those from the Malta Gaming Authority, UK Gambling Commission, and Curacao eGaming.
They frequently invite auditors from internationally renowned audit firms, including TST Global Limited, iTech Labs Limited, and SGS International Services SAU, to conduct annual audits on their organizational structure and internal control system in order to guarantee the secure and ethical operation of their gaming facility. So rest assured that you will be protected from third-party fund mismanagement or theft.
Payment Methods at BK8
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The payment options that are accessible to you on BK8 depends on the country from which you are signing in. Malaysian gamblers won’t have the most alternatives available, but there are still some.
There are three categories available: “Quick Pay,” “Bank Transfer,” and “Crypto” and recently an e-wallet option. You can pick from BTC, ETH, ERC, and TRC if you’re interested in using cryptos to further safeguard your identity, for instance.
Customer Service at BK8
Live chat is the quickest way to approach this and it’s quite simple to access and use. As an alternative, you can communicate with the support staff directly via a messaging app.
There is also a “Info Center” set up elsewhere. This is somewhat less amazing, though, as there are only a few FAQ questions and the most of the remainder of the part is made up of rules and T&Cs.
Strengths and Weakness of BK8
- Two-factor authentication feature with 128-encrypted features
- Support crypto payment options
- Has live streaming and large variety of betting markets
- Confusing website structure with many outbound links
- Limited sportsbook available for Malaysians
- No debit card options as the payment method
One of the top online casinos in Malaysia is 22Bet which was launched in 2018 by Tech Solutions NV. Since the government of Curacao has granted this website a license, 22Bet is subject to certain rules. A casino, live casino, sportsbook, eSports, virtual sports, bingo, and TV Games are all available at 22bet.
Payment Methods at 22BET
Malaysians have a wide range of payment options, including not just the standard assortment of credit cards and e-wallets but also a number of other options like bank transfers and cryptocurrencies.Deposits are processed instantly, but withdrawal processing times vary based on the banking method used. The majority of e-wallet and cryptocurrency withdrawal payments are completed in within fifteen minutes.
Customer Service at 22BET
You can reach out for customer support through numerous ways. Its live chat, which is staffed by knowledgeable support professionals around-the-clock, is the most popular and simplest. Along with live chat, the casino also provides telephone help, dedicated email support, and an email entry form on the website. Other channels like Skype and WeChat, both of which are available for support at 22Bet, pale in comparison to this one.
- Extensive options of payment methods
- Lucrative Welcome Bonus
- A large variety of live casino games
- Good customer support
- Limited promotions available
- Need improvement on the sportsbook section
Image source: EUBet
What is EUBet?
Being a new online betting site, it is too soon to give EUBET an thorough review. However, the online casino is well known to be trusted and secure in Malaysia, even though they operate globally. They implement a strict security protocol using SSL bit encryption technology, so you can bet safely.
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The live casino has worked with a number of respected casino software companies, including Playtech, Pragmatic Play, Microgaming, and many others. The online gambling platform operates under the Master License of Gaming Services Provider and are licensed and authorized by the Gaming Curacao government.
Payment Methods at EUBet
You have a wide range of payment options to choose from such as banking methods using Alliance Bank, Citi Bank, OCBC Bank, Maybank, and more, and payment gateways such as Help2Pay.
All withdrawals take three business days on average to process. However, some withdrawals could require more time based on a number of factors, some of which are connected to the many banking services the player might utilize.
Customer Service at EUBet
The live casino is known to be a friendly online casino Malaysia. Customer service is available twenty-four hours a day, seven days a week on this outstanding betting site. You can reach the customer support team day or night. The staff members are helpful, cordial, and courteous. Additionally, you can communicate with them in Malay, Chinese, or English.
Strengths and Weaknesses of EUBet?
- Large variety of online casino games and slot games
- Many attractive bonuses and promotions
- Optimized for mobile gameplay in iOS and Android
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- No e-wallet or cryptocurrency payments
- Slow customer service
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What is ME88?
Founded in 2020, ME88 is a the best Malaysia online casino that is still a somewhat more recent platform to register with and play at. ME88 Technology CO. Ltd., which also holds formal gambling licenses from Curacao and the Philippines, owns and runs the brand.
The site’s casino games such as slot games have undergone extensive testing from unbiased auditing firms, such iTech Labs and BMM, for instance. Your personal information is safe on the site and is kept out of the hands of any third parties thanks to its high level of security.
Payment Methods at ME8
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A limited number of payment methods are available for you to choose from when adding money to your ME88 casino Malaysia account. There are three options for first deposits: Help2Pay, bank transfer, or cryptocurrency.
You can select from a number of banks to complete the transaction if you choose Help2Pay or bank transfer as your payment method. These include, among others, Maybank, CIMB Bank, Hong Leong, and RHB Banking. With regard to cryptocurrencies, you can deposit funds using BTC, ETH, or USDT. With the first two choices, you can deposit up to MYR 50,000, however, there is no maximum limit set for crypto deposits.
Customer Service at ME88
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While terms and conditions and other information can be found throughout the website, pressing the orange button in the bottom-right corner of every page is the best way to get assistance from the customer support team. You can talk to a support agent directly by using the live chat box that is displayed for you as a result.
Strengths and Weakness of ME88
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- User-friendly website and easy navigation
- Easy and fast sign-up
- Easy and fast deposit and withdrawal of funds
- Limited payment options available
- New and unpredictable casino
- Don’t have table games
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What is GOD55?
One of the best online casinos in Malaysia is GOD55 with over 20 years of experience in the industry. The Philippine Amusement and Gaming Corporation (PAGCOR) issues licenses and administers regulations for GOD55 Casino, which is popular in Singapore and Thailand as well.
The online casino has Mike Tyson and Roberto Carlos, a Brazilian soccer player representing their online casino. GOD55 continues to attract players in Malaysia with a 200 percent Welcome Offer for new players. Microgaming, Asia Gaming, Evolution Gaming, Play’n GO, and the well-known Playtech casino games provider are among the software providers at the GOD55, ensuring that customers have a fun time there.
Payment Methods at GOD55
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Payment options are one area in which the casino performs poorly in our GOD55 review. Unfortunately, EeziePay and Help2Pay are the sole options for deposits and withdrawals. Lately, the online casino introduced cryptocurrencies as Asian payment options.
Customer Service at GOD55
The online gambling platform has accessible customer service round-the-clock. Players can contact assistance, but only through a live chat option rather than through phone or email. However, during the busiest times, responses can be sluggish. Do not worry as there is a thorough FAQ page that provides helpful details about terms and conditions, payments, bonuses, and safe gambling.
Strengths and Weakness of GOD55
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- Welcome Bonus up to 200% (Tyson Bonus)
- Cash rebate of 1% daily
- Have sports betting
- Outdated themes and website design
- No iOS and Android app
- Slow customer service